Marguerite Raaen, Ph.D - Home
Professional Communications Accomplishment Snapshots
Dr. Raaen has strong communication skills both in interpersonal negotiations and podium speeches to large conferences. Trusted as the communications Executive Assistant for the IBM CEO, she created communication reports to all global senior executives. She was elected as Chairwoman of Cable & Wireless (CW) IT Action Committee (the IT governance steering committee governing capital spend for IT development for CW CEOs in 14 countries). She successfully negotiated hundreds of business agreements and development contracts, providing the highest value for her organizations, with vendors such as IBM, CISCO, EDS, Accenture, SUN, HP. Dr. Raaen is also a sought after as a corporate and government conference speaker. She has written two books, contributed chapters to two books and created hundreds of technical and business papers.

Samples of success in this area:

Led hundreds of RFP, RFI, RFQ, BAFFO Bid conferences for the government and commercial entities such as IBM, Chase Manhattan Bank, CW, NIH, DoED.
Published 2 books, contributed to two other books, and hundreds of white papers and delivered these technical topics evolved from these publications to many audiences with an ease of delivery. These papers generated invitations to speak at numerable conferences on many IT subjects, e.g. SALT, e-Learning Conference, COMDEX, ARK Group, IEEE, ACM, The Advertising Research Foundation.
Had formal speaker training while at IBM over her 16 years there as part of the development given to executives and senior management.
Was selected as the guest speaker for key IBM's customer events. This was a high honor in IBM to be chosen to address the CIO's and CTO's from top companies as the IBM ‘face to the customer’.
Delivered Speeches: Dr. Raaen has been sought after to speak at conferences on technology issues and technology adoption since 1985. She has spoken at 100's of conferences such as, e.g. key speaker at Comdex several times, a speaker at MIT for IBM's various projects, IRMCO, the e-learning conferences, MORS, and many others.

Accomplishments
1. Patents:

Granted US Patent 6,424,997 B1 for Artificial Intelligence (AI) used for querying large data sets and asking questions in a natural language style (www.uspto.gov); Natural Language Query (NLQ) used by end users to query hospital databases, disease databases, find a clinical trial for a specific disease or patient type, find general information, ascertain specific information from a large data set in colloquial language.

2. References to Selected Speeches by Dr. Raaen:

NCI Director's Awards 2005; Acceptance Speech for Scientific Achievement Award for Dr. Marguerite Raaen; "For your central contribution as a member of NCI's first Integration/Implementation Team, and your scientific leadership developing a suite of enterprise-wide imaging initiatives that support the 2015 goal".
New Computer Technology for the 21st Century; Santiago Chile. March 28, 2006; Universad Centrale, TIAW International Meeting for 2006. http://www.faceaucentral.cl/emprendimiento_2006/i_participantes.html
ARK Group: Government Consortium on Knowledge Management; Oct 11-13 - 2005, Washington DC; Using KM to Validate Success of Agency Mission: Utilize data warehouse technology to provide a basis for knowledge management and data mining for cross-agency program effectiveness; Choose disparate data sets to mine that allow you to determine your agency's overall scorecard; Correlate siloed data to introduce new introspective views of agency data; Data Warehouse Case study: Analyze the correlation between grant money dispersed and student assessment scores in order to improve student achievement; by Dr, Marguerite Raaen, PDCIO and CTO for the Department of Education.
"US Army Hospital Innovations with IBM"; US ARMY Hospital Conference, San Antonio TX. 1987.
"DoED CIO Future Plans", INPUT Inc. Breakfast. General overview of current IT happenings at the Department of Education (ED); - Key challenges the DoED is currently facing and how the private sector can get involved to find solutions; DoED's plan for future technologies and investments by Dr. Marguerite Raaen, Education Department Principal Deputy CIO and Chief Technology Officer; September 1, 2005; Government Computer News; Marriott, Falls Church VA. http://appserv.gcn.com/events/17591.
"IT Employee Productivity", IRMCO (Interagency Resources Management Conference) Highlights: Ira Hobbs (DOT CIO) and Dr. Marguerite Raaen (Cable & Wireless) www.gsa.gov/irmco September 3-6, 2002 Hershey, PA
"The NCI I2 In Vivo Imaging Archive - Phase 1 Project: Reference Image Database to Evaluate Response (RIDER) to Therapy in Lung Cancer", caBIG Conference for the Academic Research Centers of NCI. Project to implement an NCI infrastructure for transfer and archiving of specified imaging data using open source software; Authors: Dr. Gary Becker - Cancer Imaging Program (NCICIP); Dr. Marguerite Raaen (NCICB); Mr. John Freymann (SAIC CIP); Mr. John Perry (RSNA); Mr. Ajay Gupta (SAIC NCICB); Marriott, Rockville MD; 2005.
"Establishing New ANSI and ISO Standards", HL7 Clinical Decision Support Technical Committee; San Antonio 5 May 2004; Dr. Marguerite Raaen.
"METIOM: POWERING INTERNET-BASED eMARKETPLACES" By Dr. Marguerite Raaen, Vice President of Business Development & Technology Acquisition, Metiom, Inc. - SEPTEMBER 28, 2000 www.worldinternetcenter.com/Publications/ News2000/N00Sept26/body_n00sept26.html
"Delivering the Promise of IP" By Dr. Marguerite Raaen, Senior Vice President / COO e-Enablement, Cable & Wireless Global. www.worldinternetcenter.com/Publications/News2001/N01Aug21/body_n01Aug21.html THURSDAY, AUGUST 23, 2001
"Internet Strategic E-Business Transformation", Comdex Fall 2001 / comdex.biz Conference Speakers; http://ecmtraining.com/comdexfall/speakers.html Monday, November 12, 2001
"Routing for Contact Centers: New technology to improve response time and customer satisfaction for e-mail routing", Global Contact Centers Conference; February 16-18, 2000; Atlanta Hilton and Towers - Atlanta, GA;
"Jump Out of Your Comfort Zone! Achieve Goals You Never Thought You Could", Santa Clara Convention Center | Santa Clara, CA; Panel - Dr. Marguerite Raaen - Synopsis: Extraordinary women: how do they achieve such amazing goals? June 20, 2001 | http://www.witi.com/
Education In the e-Environment On-Line Certifications: A New Level of Benchmark Skill Validity: Edge Nowlin, IBM; Marguerite Raaen, Cable & Wireless; Mike Russiello, Brainbench; http://www.itaa.org/workforce/events/02conf/schedule.htm
"B2B EMARKETPLACES & THE FUTURE OF eCOMMERCE: WHAT PATH WILL IT TAKE?", Silicon Valley World Internet Center presents: Dr. Warren Raisch, Executive Director of eBusiness, marchFIRST Mr. Robert Fraser, Founder and Chairman, NetSales Dr. Marguerite Raaen, SVP President of Business Development, Metiom 700 Welch Road, Palo Alto http://bases-lists.stanford.edu/pipermail/bases/2000q4/000143.html
Sponsor Keynote: Cable & Wireless Strengthens Relationships by Joining with Corporate Collaborators for Internet Innovation at The Silicon Valley World Internet Center (http://www.worldinternetcenter.com) today announced that Cable & Wireless June 25, 2001
"How is Internet Security Impacting You and Your Organization", WITI Potomac Regional Chapter Event: Thursday, March 7, 2002 - 6:00pm to 8:00pm Discussion Panel: Moderator: Marguerite Raaen, SVP, Global Internet Operations, Cable & Wireless http://www.witi.com/potomac/meeting.php?id=83
"Enabling the Internet to Communicate Across Geographic Boundaries", The Advertising Research Foundation (ARF): http://www.arfsite.org/ Toronto Marriott Eaton Centre May 16-18, 1999
"Brainbench Case Study"; E-Learning Summit - Marguerite Raaen - Cable & Wireless http://www.marcusevansarchive.com/
Chase Manhattan Bank - Metiom (Intelisys): - panel speaking on e-commerce: Christopher Wagner, CEO; Robert Kramer, VP Corp Dev; Marguerite Raaen, VP Bus Dev; Joseph Juliano, VP Sales; Erskine Bowles, COB; Michael Collins, VP Marketing. http://www.asia-links.com/matrix/b2b/b2bcompdetail.asp?companyid=557
"New Technology to improve Response Time and Customer Satisfaction for Email Routing", ARK Group: Government Consortium on Knowledge Management; Oct 11-13 - 2005, Washington DC; "Using KM to Validate Success of Agency Mission": Utilize data warehouse technology to provide a basis for knowledge management and data mining for cross-agency program effectiveness; Choose disparate data sets to mine that allow you to determine your agency's overall scorecard; Correlate siloed data to introduce new introspective views of agency data; Datawarehouse Case study: Analyze the correlation between grant money dispersed and student assessment scores in order to improve student achievement; by Dr, Marguerite Raaen, PDCIO and CTO for the Department of Education.
"Challenges of the New Modalities in eBusiness: Outsourcing vs. In-sourcing", Silicon Valley World Internet Center. Join Dr. Marguerite Raaen: Enterprises are challenged with accommodating new modalities for eBusiness -- wireless, voice-over-IP, mobile -- all demanding support, infrastructure, and management systems. Beyond that, there are demands for increased customer care and customer relationship management; partnership management; supply chain management; and beyond, WEDNESDAY AUGUST 22, 2001 http://www.worldinternetcenter.com/
Linear Optimization: Improving Response Time for the US Army Queries on Large Data Sets with IBM's OSL". Joint paper with Col. Knight and Dr. Raaen, MORS Classified Conference Annapolis MD 1991
"Enterprise Applications requiring mobility and wireless technology over the next 5 years ", IBM Customer Conference - Paris, France. 1995
"Intelligent Agents - IBM's Approach to IA", Healthcare Conference Presentation, New York 1996
"e-Commerce Corporate Sites: Reduce Cost and Improve Customer Satisfaction" IBM's e-Commerce Customer Conference; Milan, Italy; speaker Dr. Marguerite Raaen - 1991.
"New Technology: Joint Efforts with IBM, Academia and Government"; speaker Dr. Marguerite Raaen; The Association for Education and Communication; Asian Trade Council on Technology, Sydney Australia; Dr. Raaen was selected to represent the US by President Reagan, 1988.
"The Effective Use of Color in Computer Applications" World Conference on Computers, Norfolk VA. 1985
"Image and MM Monitor Requirements for Healthcare Applications" Hursley England 1989
"Image and the MM Repository and Library for Healthcare Organizations" Sindlefingen Germany. 1989
"Top Applications requiring mobility and wireless technology for the next 5 years", IBM Customer Conference - Paris, France. 1995.
"Virtual Reality - Promises and Reality - a Review." Federal Imaging Conference, Wash DC 1995
"Intelligent Agents - IBM's Approach to IA", Telecommunications Conference Presentation, New York 1996
"Linear Optimization: Improving Response Time for the US Army Queries on Large Data Sets with IBM's OSL". Joint paper with Col. Knight and Dr. Raaen, MORS Classified Conference Annapolis MD 1991
"Bring Computers to Campus. A Successful Experience at UNC in both Installation and Professor's Authoring CAI". Miami FL IBM University Conference. 1984
"The Effective Use of Color in Computer Applications" World Conference on Computers in Medical Education, Norfolk VA. 1985
"Project Literacy - Foreign Adults Learned English in 6 weeks with New Optical Technology, Touch Screen and Voice Synthesis", AIIM Boston MA 1989.
"Two Multivariate Analysis of Covariance Studies to Investigate Remediating Adult Learners with New Technology." Monterey CA 1989.
"The Future of the Interactive Optical Disc in Education and Training" AECT Atlanta GA 1987
"Videodisc for Medical Use - An Exciting Environment for Training and Education", ADCIS New Orleans 1986
"CAIV - A Joint IBM Deltak Project", SALT conference, WASH DC 1988 also Chicago 1988.
"IBM Research Grants Using Optical Disc Technology with Medical Universities", ADCIS WASH DC 1986
"Project Literacy - A Six Month Study". National Reading Association 1988
"Image and MM Monitor Requirements" Hursley England 1989
"Image and the MM Repository and Library" Sindlefingen Germany. 1989
"Literacy" The Wall Street Journal, excerpts from Raaen Dissertation, 1987
"Literacy" The Democratic National Convention. Excerpts from Raaen Dissertation, 1987.


Additional speeches from 1987 to 2005:


Massive Database Construction;
IBM's Intellectual Property Reuse Initiative to Improve Consulting Practice Profitability;
Libraries, Databases and New Search Technology;
Academic Research Joint Projects with IBM;
Joint Research Projects with the US Army, DARPA and IBM;
Virtual Reality: Training for Space;
Intelligent Agents for e-Commerce;
APIs and Middleware: Corporate Solutions to Reduce Cost and Aid Data Transfer from Custom Applications

3. Publications - Books :

Outsourcing: Positive Impact Stories from Executives Who Have Offshored and Outsourced"; Contributors Include: Dr. Marguerite Raaen, Director of Information Systems, National Institute of Health; "Outsourcing gave us round the clock coverage where the sun was shining, with well-trained individuals having excellent IT experience." -- Dr. Marguerite Raaen, Director of Information Systems, National Cancer Institute commenting on her results while she was at IBM.
Knowing What to Expect in 2005: Predictions from Over 50 Executives. Contributors Include: Dr. Marguerite Raaen, Raaen Consulting.
Guidelines for the Development of Computer Based Instructional Material. R. Gordon, V. Mock, V. Atkinson, T. Hoffman, T. Presley, and M. Raaen. 1983.
Adult Literacy and Computer Assisted Interactive Videodisc: Human Centric User Interfaces. M. Raaen. 1991.
English as a Second Language and Computer Assisted Videodisc. M. Raaen. 1987.

4. Professional Societies :

DIA
HL7
Association for Image and Information Management (AIIM)
Association for Computing Machinery (ACM): SIGCHI, SIGGRAPH, SIGLINK, SIGCUE, SIGEVO
Military Operational Research Society
Association for Education and communication technology (AECT)
Human Factors Society
IEEE
World Future Society - Medical and Computer SIG